Privacy Policy




1.Introduction and General Terms 

This Privacy Policy relates to The Quantum Beauty Company Limited's ("QBC")use of any personal information you provide to us via phone or text, by email, in letters or correspondence.  It also relates to our use of any personal information you provide to us online.  QBC is committed to safeguarding your personal information.  Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the "data protection laws"). 


2.What information will QBC collect about me? 

When you participate in, access or sign up to any of QBC's services, activities or online content, such as (by way of example only) newsletters, competitions, live chats, message boards or email, telephone or text, we may receive personal information about you.  This can consist of information such as your name, email address, postal address, telephone or mobile number or date of birth or other information about you. 

By submitting your details, you enable QBC (and where applicable its contractors) to provide you with the services, activities or online content that you have selected. 


3.How may QBC use the information it collects about me? 

QBC will use your personal information for a number of purposes including the following:

• To provide our services, activities or (where applicable) online content and to deal with your requests and enquiries; 

• For "service administration purposes", which means that QBC may contact you for reasons related to the service, activity or online content you have signed up for; 

• To provide you with information about our services, activities or online content; 

• To use IP addresses to identify the location of users, to block disruptive use, to establish the number of visits from different countries and to determine whether you are accessing the services from the UK or not; 

• To analyse and improve the services offered on QBC websites; and 

• To provide you with the most user-friendly navigation experience.  QBC may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Where QBC proposes using your personal information for any other uses we will ensure that we notify you first.  You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above. 


4.When will QBC contact me? 

QBC may contact you: 

•in relation to any service, activity or online content you have signed up for in order to ensure that QBC can deliver the services to you; 

•in relation to any correspondence we receive from you or any comment or complaint you make about QBC products or services. 


5.Will I be contacted for marketing purposes? 

QBC will only use your information for marketing purposes, or to promote new services, activities or online content where you have agreed to this. 


6.Will QBC share my personal information with anyone else? 

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in section 7 below.  Generally, we will only use your information within QBC.  However, sometimes QBC may use third parties to process your information on our behalf.  QBC requires these third parties to comply strictly with its instructions and QBC requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way. 


7.Offensive or inappropriate content on QBC websites 

If you post or send offensive, inappropriate or objectionable content anywhere on or to QBC websites or otherwise engage in any disruptive behaviour on any QBC service, QBC may use your personal information to stop such behaviour.  Where QBC reasonably believes that you are or may be in breach of any applicable laws (e.g. because content you have posted may be defamatory), QBC may use your personal information to inform relevant third parties such as your employer, email/internet provider or law enforcement agencies about the content and your behaviour. 


8.What if I am a user aged 16 or under?

If you are aged 16 or under, please get your parent/guardian's permission before you provide any personal information to QBC.  Users without this consent are not allowed to provide us with personal information. 


9.How long will QBC keep my personal information? 

We will hold your personal information on our systems for as long as is necessary for the relevant activity.


10.Can I find out what personal information QBC holds about me? 

Under the Data Protection Act you have the right to request a copy of the personal information QBC holds about you and to have any inaccuracies corrected.  (We charge £10 for information requests and require you to prove your identity with two pieces of approved identification).  We will use reasonable efforts to supply, correct or delete personal information about you on our files.  Please address requests and questions about this or any other question about this Privacy Policy to QBC at 5 Millars Brook, Molly Millars Lane, Wokingham, Berkshire or by e mail to


11.What if I am accessing QBC websites outside the UK? 

The QBC website is published in the UK by QBC as  All personal information submitted by users outside the UK will be processed in accordance with this Privacy Policy.  Where there is a conflict, the local terms will apply. 


12.Changes to QBC's Privacy Policy 

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to QBC.  The date of the most recent revisions will appear on this page.  If you do not agree to these changes, please do not continue to use QBC websites to submit personal information to QBC.  If material changes are made to the Privacy Policy we will notify you by placing a prominent notice on the website. 


13.Contacting QBC about this Privacy Policy 

If you have any questions or comments about this Privacy Policy please contact:

5 Millars Brook, Molly Millars Lane, Wokingham, Berkshire


Last revised 22nd January, 2013